SOTI XSight Software

  • preventive: identify potential problems before they occur
  • clever: find the underlying problems of performance issues
  • solution-oriented: tools for remote troubleshooting and real-time support

XSight ist Teil der SOTI-ONE-Plattform. Mit dieser Softwarelösung erhalten Sie einen umfassenden Einblick in die mobilen Arbeitsprozesse Ihres Unternehmens. Optimieren Sie diese mit intelligenten Tools. Beispielsweise werden IT-Mitarbeiter in die Lage versetzt, die Performance mobiler Geräte von ihrem Schreibtisch aus zu analysieren und verbessern. Sie können Anpassungen an den Geräten vornehmen, als hielten sie sie selbst in der Hand. Treten Probleme auf, ermitteln sie mithilfe von XSight die zugrundeliegende Ursache und lösen sie schnell und unkompliziert. Die XSight-Softwarelösung von SOTI zahlt sich buchstäblich aus, denn unnötige Kosten werden vermieden, wenn Mobilgeräte zuverlässig und effizient funktionieren.

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SOTI XSIGHT: Diagnostic Intelligence

“X-ray” and optimize your mobile operations with SOTI XSight:

-Diagnostics Tools: XSight provides complete visibility of the entire mobile device pool. A single device can be selected (device spotlight) and its data be analyzed by accessing log files, running scripts and downloading files.

-Automated Monitoring: Set up customized metrics and receive notifications if inconsistencies occur.

-Operational Intelligence: What is the cause of rapid battery drain? SOTI XSight provides information about battery condition, e. g. charge and discharge cycles, temperatures etc. Make necessary adjustments in order to extend battery life and replace batteries with poor performance. Which apps consume too much storage space? Analyze data and storage use of apps and decide whether they are necessary or can be removed. Why is there no sufficient cellular coverage? Heat maps allow a geographic view of cellular coverage and help you choose the best provider for the area.

-Real-time position tracking: GPS localization enables real-time device tracking. For example, delivery drivers who are in the vicinity of a specific location can be directed there in short time. Routes can also be quickly and easily adapted to current situations. The live position tracking feature leads to a gain in efficiency.

-Incident Management Tools: Help desk staff are able to provide real-time support by viewing and controlling mobile devices remotely. They can troubleshoot and solve issues as if the device were in their hands. Also, it is possible to remotely draw on the device screen in order to enable users to resolve the problem themselves without lengthy explanations. Support technicians or IT staff can create tickets, take screenshots and device data snapshots or make voice and video recordings.

Put your mobile devices to optimal use: The SOTI XSight software is available as on-premise or cloud solution. All sorts of Android devices, smartphones, tablet computers, rugged devices and wearables, can be integrated. Enterprises applying mobile devices and using the SOTI MobiControl EMM software can benefit from this powerful operational diagnostics solution. XSight ensures full transparency regarding the functioning of all mobile devices used across the organization. Based on this extensive information, not only can mobile workflows be optimized, but it is also possible to plan ahead and make wise decisions on future investments.